Mason Auto Repair

438 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

Had a problem with a louder than usual sound while driving my car. They identified the problem quickly and fixed it! My Subaru Forester runs perfectly now! Great service with knowledgeable people!

5

Rick and Adam are always super friendly, knowledgeable, and explain everything in detail. If you bring your vehicle in for a concern and it doesn’t need a fix, they are honest about it. Super cool guys, clean shop, clean office waiting room.

Thank you for taking the time to leave us the review, Bryce! We appreciate your kind words about our team. I am pleased to hear Adam provided you with excellent service and made sure you were informed every step of the way. We take pride in maintaining a clean and comfortable environment for our customers. Thank you for trusting us with your Toyota Tundra's and Toyota 4Runner! -Rick, owner.

- RIX Automotive
5

I have not had work done, but I did drop car off. The shop is super clean and Adam was super professional as was Rick when we spoke on the phone! More to come after the work is done!

Thank you Todd for taking the time to leave us the review! We pride ourselves on our professionalism and ensuring a clean environment for our customers! Rick, owner.

- RIX Automotive
5

Appreciate you for taking the time to leave us a review, Heidi! I am pleased to hear that you had a positive experience with us. Thank you for trusting us with your Nissan Altima! -Rick, owner.

- RIX Automotive
5

Adam and the team at Rix Automotive took great care of me. I brought my car in because it was overheating and they took the time to figure out what was going on. At first, I got a new water pump installed, but that didn’t fully fix it because the head gasket was also warped as well. Definitely not the news you want since it’s not a cheap repair. They explained everything clearly and the price they gave me felt fair, so I went ahead with it. They got my car back to me pretty quick and answered all my questions (even when I kept asking). Overall just a solid experience. I’ll definitely be going back to Rix Automotive if I need work done again.

Thanks for taking the time to leave us your feedback, Mason! I am pleased to hear about the experience you had with our team. It's always our top priority to provide excellent service through clear communication. We're glad we could diagnose and fix the issues with your car, even if it wasn't the news you wanted to hear. We appreciate your trust in us and look forward to helping you again in the future. Thank you for your business! -Rick, owner.

- RIX Automotive
5

These guys do an awesome job! Also maybe the cleanest shop I've ever seen. Friendly, easy to book, know their cars and most importantly, they are focused on the customer first always! Give them a try. You won't regret it.

Thank you Scott for the kind words! We take pride in maintaining a clean and comfortable environment for our customers. Appreciate you taking the time to leave us feedback. We look forward to serving you again in the future! - Rick, owner.

- RIX Automotive
5

What an amazing experience getting our car fixed at Rix! Most places lack communication, charge extra, and all the frustrations that come with it. Not at Rix! They are digitally connected, super transparent, predictable pricing, and most importantly they get the job done at a reasonable price!

Thank you, Vegas B! I am pleased to hear about your amazing experience here at RIX! Transparency and excellent service are our top priorities. We're here to make your car repair experience as seamless as possible. Thank you for taking the time to leave us feedback and for trusting us with your car care needs! -Rick, owner.

- RIX Automotive
5

If you’re looking to get repairs on your Japanese vehicle look no further than RIX automotive. This place has a 5.0 star rating for a reason. They are honest. They’ll properly diagnose your vehicle the first time, and the prices are less than competitors. You are getting dealership level service without dealership experience. Cannot recommend this place enough.

Thank you, Jerry, for such positive feedback! Delivering exceptional service is our #1top priority. So glad you appreciate our honest approach, quality repairs, and competitive prices. We're here to make your experience as stress-free as possible at RIX. Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

I have been taking my car to RIX for many years. I recommend this business frequently to friends, family or anyone in need of a trusting business for car maintenance and repair.. I have never had more trust in any other business. RIX doesn’t just do great work, the customer service is wonderful and the prices are great. I will never take my car anywhere else.

RoseAnn, thank you for your feedback! You have been a loyal customer for many years and that is truly appreciated! Providing excellent customer service is our top priority, and we are glad that you appreciate our efforts. Thank you for recommending us to your friends and family - that means a lot to us! -Rick, owner.

- RIX Automotive
5

Highly recommend this shop! They were very friendly, helpful, and honest. The repairs were all reasonably priced and were finished quickly. They were also great at keeping you updated throughout the process.

Jessica, I appreciate your kind words about RIX. I am pleased to hear that you had a positive experience with our team and that we could exceed your expectations. Thank you for recommending us to others! Thank you for taking the time to leave us a review! -Rick, owner.

- RIX Automotive
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