5

5

Great shop they definitely know their stuff. Very clean and very honest and love how they take detailed pictures of everything. Talked to everyone in there who worked on my tundra quotes are pretty fair and they are great guys. Appreciate the work gentleman will be back for sure. Best shop I’ve been to and very close to my house. Work done so far was timing belt and water pump job and valve cover gaskets for my tundra. Thanks Rick

5

Professional, quick, accommodating, and easy to work with!

5

Great experience all the way from drop off through pickup!

5

We have been taking our cars to Rix Automotive in Mason for several years. They do an awesome job on repairs and maintenance. It’s so nice to have a reliable and trustworthy automotive shop. We won’t go anywhere else.

5

This was the 1st time I was taking my Lexus to RIX, as my warranty & service agreement with Lexus was now expired. RIX Shop is certified to work on Lexus vehicles. I was able to schedule a convenient appt with Rick when I called in. On arrival I was greeted and quickly registered for the maintenance services requested on my car. I then enjoyed a cup of coffee and read my book while waiting, and within an hour I was on my way. The next day I received a follow-up text from RIX asking if there were any concerns or anything else they could do for me. I’ll be back in soon for my annual service on my Honda S2000 before I make my trip down to the Tail of the Dragon run in June with my son. Tks Rick, I trust you and your Team! Good Service, organized, and a sparkling clean facility. Jerry

5

Rick and his team were awesome, I will certainly return for future service.

5

Absolutely exceptional service. From the day I called to get brake pads replaced to when I drove my car home was 24 hours! Rick was extremely responsive, sent a detailed assessment of the damage, ordered parts and performed the service quickly and with utmost quality and professionalism. Cannot recommend them more!

5

Rix is the best! The quality of customer service and knowledge is hands down the best around. Probably the cleanest shop I’ve ever seen too. You can tell they care.

5

I was looking for an independent mechanic that had flexible appointments, was professional yet easy to talk to, and in the Mason area. Rick and his team fit that bill from day one. From the detailed inspection via email, to discussing options over the phone, Rix Auto gives me peace of mind that I am making the right move with the maintenance and repair of ALL 4 of our family vehicles!! I appreciate the text updates as well!