Mason Auto Repair

379 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 500-9373
5

It's always a pleasure to have my vehicle serviced by RIX. They always keep me informed of any maintenance that should be addressed. The staff are very professional and knowledgeable.

We appreciate your kind words, Thomas! Thank you for recognizing our dedication to exceptional service and keeping you informed about your vehicle's needs. It's our pleasure to provide professional and knowledgeable assistance. Please feel free to reach out if there's anything else we can do for you! -Rick, owner.

- RIX Automotive
5

This was my first time at Rix. I am a senior woman and am very aware that some people take advantage of my generation. Not here. They went out of their way to explain everything in detail to me. From now on I will never go anywhere else.

Judy! Thank you for choosing RIX and for taking the time to leave us the review! I am pleased to hear about your positive experience with us. Providing exceptional service to all of our clients is our top priority. Thank you again for your business! -Rick, owner.

- RIX Automotive
5

RIX Automotive was recommended to my husband and our experience was definitely positive. We were scheduled for service quickly and my husband was impressed with the owner’s professionalism and courtesy and the maintenance service that was done quickly and efficiently.

Char! Thank you for choosing RIX Automotive on the recommendation of your husband. I am pleased to hear about your positive experience with us, from the ease of scheduling to our professionalism. Thank you for your business! -Rick, owner.

- RIX Automotive
5

Top notch customer service with a super clean shop. A place you can trust to maintain or fix your vehicle. Very pleased with the results.

Thank you for taking the time to leave us the review and for trusting us with your Honda CRV, Scott! I am happy to hear that you were pleased with the service and trust us with your vehicle. Our top priority is providing excellent customer service in a clean and trustworthy environment. Thank you for your business, Scott! -Rick, owner.

- RIX Automotive
5

Can I just say how thankful I am that I found a wonderful car service shop ? I am a female that has been to my fair share of auto places that have taken advantage of me !! RIX gives you a complete diagnostic of what needs to be done immediately and what should be done next time.

Thank you, Mikele, for trusting us with your Toyota Highlander and for taking the time to leave us the review! We're thrilled to hear that you had a positive experience with us. Providing transparent and honest service is at the core of what we do, and it's great to know that you found value in our diagnostic recommendations. -Rick, owner.

- RIX Automotive
5

Rick and Adam were both amazing and provided THE best customer service experience for me!! No one enjoys spending money on unexpected repairs but RIX made it as painless as possible. I will be a customer for life!!

Thank you, Dawn, for your 5-star review and for trusting us with your Toyota Camry! We're pleased to hear that Adam and I provided you with "THE best" customer service experience! At RIX, we strive to make unexpected repairs as painless as possible. We're grateful to have you as a customer and look forward to serving you again in the future!

- RIX Automotive
5

RIX Automotive is the Real Deal! Prompt, friendly, and competent service has been my experience. Given the challenges today in finding a good care center for our auto’s, I wouldn’t hesitate to recommend these folks!

Thank you for taking the time to leave us the review and for trusting us with your Acura RDX, John! We're pleased to hear about your positive experience at RIX Automotive. Our team is dedicated to providing top-notch service. -Rick, owner.

- RIX Automotive
5

I had a wonderful experience with Rix. They were very supportive in the decision making process for my new tires and the service was top notch. Would definitely recommend.

Thank you, Brad, for the 5-star review! Pleased to hear that you had a wonderful experience at RIX! Thank you for taking the time to leave us the review and for trusting us with the tire upgrade on your brand-new Toyota Landcruiser! -Rick, owner.

- RIX Automotive
5

RIX always does a great job with our vehicles! We have been using them for years and always recieve fair honest work and pricing. We recommend RIX to anyone who asks!

Thank you, Lacie, for choosing RIX and taking the time to share your experience and for trusting us with your Toyota Sienna! Appreciate you taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

I went to Rix to get a full 150 point inspection on my 2007 sedan to make sure it was safe to drive and if I needed any repairs. The determination was no repairs needed but my tires had dry rot. They were able to get the tires and put them on the same day. Very happy to say no one tried to mansplain anything to me but Adam did explain things I had questions about. I will definitely be going back here to get work done when I need it! Just excellent

Thank you, Cecile, for choosing Rix for your car inspection. We're delighted that you had an excellent experience with us! We take pride in our transparent and respectful approach to customer service. It's great to hear that Adam answered all your questions and helped you make informed decisions. We look forward to serving you again when you need car maintenance or repairs! Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
1234567...38
Leave a review