Rick & his team are transparent in their services & pricing which is such an important quality to have. They’re also very knowledgeable & take the time to explain things. They will happily always have our business.
Diagnosed and repaired our problem. They were able to work us in quickly and got us back on the road! Thanks
Finally found “my guy!” I trusted Rick with my work vehicle & he’s proven worthy of every vehicle I own. Professional, courteous, & efficient. Hallelujah!
I feel bad for the people who still go to Firestone. The single most attentive mechanic in Ohio, let alone Mason. Thanks again guys.
Courteous customer service in a sparkling clean environment. I had a transmission light come on so i stopped in and immediately appreciated the non pressure way the business was conducted. They checked my car then emailed me a detailed report of thier findings including photographs. We discussed what needed to be fixed versus what was ok for now. The work was completed on time for the price quoted. I'm glad I found them.
I had a starter issue and Rix was amazing. They are efficient, knowledgeable, and have amazing follow through. They fixed my car within a few days and it has never run better! Will definitely go back and highly recommend! Thanks
This was my first experience using Rix Automotive and I was highly impressed with the level of sophistication and communication for a small shop. Their diagnosis of the engine problem collaborated the dealers and was significantly less expensive. The work was completed in a timely manner and the guys were kind enough to take the time to explain the mechanical problem to non-mechanical person. This will be my go to repair shop.
Excellent service by Rix Automotive Very reasonable pricing and reliable work done.
Pleasant, efficient and reasonable! The waiting area is clean and comfortable. Highly recommend!
Rick did a great job on my car. The shop is one of the cleanest I’ve seen in years and they treated me in a professional manner.