Mason Auto Repair

410 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

The AC on my 2013 Toyota Highlander went out . I took it to RIX for repair. Their Master Technicians JK and JV ran tests and determined it was loosing refrigerant at the rear condenser unit. They replaced the entire lines (2) from the front to the rear. Refilled it and now it’s working like new. It was a great experience all around. Adam in the office communicated with me well through out the entire process. I would highly recommend RIX for your automotive repair needs.

Hey Thomas, thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and that JK, JV, and Adam were able to take care of your AC issues on your Toyota Highlander. We pride ourselves on providing top-notch service to our customers, and I'm delighted to know that you would highly recommend us. We appreciate your business! -Rick, owner.

- RIX Automotive
5

Rix did an excellent and thorough pre-purchase inspection. Service manager took time to walk me through the report (pros and cons) and I left feeling confident about next steps with the seller. I wish I lived in the area and could use this garage for routine maintenance!

Dear Norbert, thank you for such a great review! We're glad to hear that you had an excellent experience with our service manager Adam. He takes pride in providing thorough inspections and personalized service to ensure your confidence in your purchase. We wish you lived closer too! Thank you for your business! -Rick, owner.

- RIX Automotive
5

The guys at this shop are very professional, knowledgeable, work around your schedule, and get things done in a reasonable amount of time. The prices are also fair which is nice, I feel like they’re cheaper than Honda. They also provide a detailed overview of your vehicle to let you know if you may have upcoming maintenance. I trust them with my high mileage Civic!

Thank you so much for taking the time to leave us the review Mackenzie! I am pleased to hear that our team provided you with top-notch service and that you are satisfied with our prices. We pride ourselves on being professional and knowledgeable, and it's great to hear that you trust us with your high mileage Honda Civic. Thank you for your business! -Rick, owner.

- RIX Automotive
5

Amazing customer service. Rix really worked hard to save us money. It’s hard to find a great Honda mechanic who knows your issue and wants to help. Great experience all around.

Thank you, Jonathan, for your 5-star review! Pleased to hear you had a great experience with us. Appreciate you trusting us with the repairs and maintenance on your Hondas and for taking the time to leave us the review. Thank you for your business!! -Rick, owner.

- RIX Automotive
5

Thank you for the 5-star rating, Pllayne! I am pleased to know that you had a great experience with us here at RIX. Providing excellent service is our top priority, and we look forward to serving you again soon! -Rick, owner.

- RIX Automotive
5

Rix Automotive isn't your average shop. It's clean (much cleaner than you'd expect!), professional, and - most importantly - they care about the outcome. I've had a lot of work done to my baby over the last year or so and everything has met or exceeded my expectations. In an age where customer service has taken a backseat in most organizations, Rix ensures you know what's going on. My vehicle won't be going anywhere else!

Thank you so much for taking the time to leave the kind words, Jeff! We're thrilled to hear that you've had such a positive experience with us. At Rix, we prioritize not only the quality of our work but also the satisfaction of our customers. It's great to know that our commitment to exceptional service has made a difference for you. We appreciate your loyalty and look forward to serving you and your vehicle in the future! -Rick, owner.

- RIX Automotive
5

Thank you for taking the time to leave us the 5-star rating and for trusting us with your Honda Civic Type R, FL5. Thank you for your business! -Rick, owner.

- RIX Automotive
5

Rix is the best! I scheduled with Adam for an after hour drop off. I received the estimate by 830 am next morning and work was completed by 11:30am Excellent communication and service by everyone at Rix! Thank you

Thank you for taking the time to leave us the review, Julie! I am pleased to hear about your positive experience with Rix. Our team prides itself on providing top-notch service and seamless communication. It's great to know that you were satisfied with the efficiency of our after-hours drop-off service. Thank you for your business! - Rick, owner.

- RIX Automotive
5

Highly recomend them super nice and they know my subaru! In fact the way my old car been acting it perfers vacations there lol but running fantastic now Thank you!!

Thank you, Connee, for taking the time to leave us the review! We are delighted to be your trusted Subaru experts and glad your car enjoys its time with us. It's wonderful to hear that your car is running superbly now. If there's anything else we can do for you, please let us know! Rick, owner.

- RIX Automotive
5

Excellent service and waited while they did the work.

Thank you for taking the time to leave us the five-star review, Sandra. We're glad to hear that you had an excellent experience with our service. Thank you for trusting us with the maintenance and repairs on your Honda Pilot! -Rick, owner.

- RIX Automotive
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