I had a consistent oil drip on my car. Scheduled an appt for a few days out (first they had available) online using a really easy online system. Rick called me the next day and said if I was able to leave the car, they could at least look at it if I was concerned about driving with the leak (I was). Dropped it off that night. Next day not only did they look at it, diagnose it, and fix it. (Issue was a pinhole leak in a generic oil filter) But they charged me less than $10 to fix it (including the parts). I mean this is just unheard of. Why would anyone go anywhere else?