Mason Auto Repair

408 reviews
4152 Mason Pointe Drive, Mason, OH, 45040
Call Us:(513) 586-3882
5

Michael! Pleased to hear that you had a great experience with us. Thank you for trusting us with the check engine light diagnostics and repairs on your Honda Pilot. Thank you for your business! -Rick, owner.

- RIX Automotive
5

RIx Automotive is fantastic. They are trustworthy, fantastic mechanics that provide excellent customer service with clear communication and fair pricing. Couldn’t recommend them more. You won’t be sorry switching over to them.

Thank you so much for your kind words, Emily! We are thrilled to hear that you had a fantastic experience with us at RIX Automotive. Providing trustworthy service with clear communication and fair pricing is always our top priority. We appreciate your recommendation and look forward to serving you in the future! Thank you for your business! - Rick, owner.

- RIX Automotive
5

It's always a pleasure to work with the team at RIX Automotive. Their professionalism, honesty, and attention to detail truly set them apart. Whether it's routine maintenance or a major repair, I know my vehicle is in the best hands. The customer service is top-notch—friendly, transparent, and genuinely focused on doing what's best for the customer. If you're looking for a dependable shop that delivers a customer experience like no other, this is the place to go. Highly recommended!

Thank you for taking the time to leave such a fantastic review, Josh! We appreciate your business and all of the referrals you have sent our way over the years. Appreciate you! -Rick, owner.

- RIX Automotive
5

Brought my Toyota Sienna in and I’m beyond happy with the service. Not only was the price totally fair (no crazy markups), but they actually lubricated the brakes properly—something a lot of shops just gloss over. Now it drives smoother and quieter than ever. It’s hard to find a place that does solid work without overcharging. These guys nailed it. Highly recommend! Thanks RIX AUTOMOTIVE!

I'm pleased to hear we nailed it! It's great to know that our fair pricing and attention to detail impressed you. Our team takes pride in providing top-notch service and workmanship to all our customers. Thank you for taking the time to leave us the review! -Rick, owner.

- RIX Automotive
5

Rix is the best service shop in the city. Ive had multiple experiences of not only superb and headache-free service, but also trustworthy feedback on what could, should, or shouldnt be done with my vehicles. Ill be a loyal lifetime customer - thanks Rick and Team!

Eric, thank you for the kind words! It's always a pleasure to hear kind words from our customers. We take pride in providing top-notch service and empowering our customers so they can make informed decisions when maintaining or repairing their vehicles. Don't hesitate to reach out if you need anything in the future. Thank you for choosing RIX! -Rick, owner.

- RIX Automotive
5

By far the best service shop around Cincinnati!! Especially if you have a 4runner.

Thank you, Mike! I'm pleased to hear that you had a positive experience with us. We pride ourselves on providing excellent service. The 4Runner is a special vehicle to us. We love Toyota Trucks and SUVs! Thank you for your business! -Rick, owner.

- RIX Automotive
5

My first time bringing my truck to Rix. Great people; they REALLY know what they’re doing. Great customer service; Adam was great. I had to drop off and pick up after hours; very easy to do. Most mechanic shops have a key drop off box. Rix has a secured key pick-up! Never seen a shop have that. I choose to schedule my appointment on-line, was super-easy. They sent the invoice to my email and it had a link if I wanted to pay online. Modern shop; old school trust. 5 stars

Thank you for taking the time to leave us the review, Matt! It's great to hear that you had such a positive experience at our shop. We strive to provide exceptional service and convenience to our customers, so we're glad you appreciated our secure key pick-up and online scheduling. I'll be sure to pass along your kind words to Adam and the rest of the team. Thanks again, and we look forward to serving you in the future! Thank you for your business! -Rick, owner.

- RIX Automotive
5

Rix Auto is always a great experience. The workers are kind and tell you exactly what is going on and how much it will cost. I have been going to them for years and I always appreciate the transparency and honesty. Great company and staff!

Thank you for your kind words and loyalty, Raven! I am pleased to hear that you appreciate our transparency and honesty. It's always a pleasure serving you and your Honda. Thank you for your business! -Rick, owner.

- RIX Automotive
5

The AC on my 2013 Toyota Highlander went out . I took it to RIX for repair. Their Master Technicians JK and JV ran tests and determined it was loosing refrigerant at the rear condenser unit. They replaced the entire lines (2) from the front to the rear. Refilled it and now it’s working like new. It was a great experience all around. Adam in the office communicated with me well through out the entire process. I would highly recommend RIX for your automotive repair needs.

Hey Thomas, thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us and that JK, JV, and Adam were able to take care of your AC issues on your Toyota Highlander. We pride ourselves on providing top-notch service to our customers, and I'm delighted to know that you would highly recommend us. We appreciate your business! -Rick, owner.

- RIX Automotive
5

Rix did an excellent and thorough pre-purchase inspection. Service manager took time to walk me through the report (pros and cons) and I left feeling confident about next steps with the seller. I wish I lived in the area and could use this garage for routine maintenance!

Dear Norbert, thank you for such a great review! We're glad to hear that you had an excellent experience with our service manager Adam. He takes pride in providing thorough inspections and personalized service to ensure your confidence in your purchase. We wish you lived closer too! Thank you for your business! -Rick, owner.

- RIX Automotive
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